Human Support

One Phone Number
Zero Prompts
One Bill
Zero Headaches

Superior Customer Experience

We are passionate about what we do, maniacal about customer service. As the service layer between you and the Internet Service Provider (ISP), we turn the typical headache-inducing experience into a pleasant one.


24x7x365 Human-provided Support

No prompts, just people. When you call our US-based call center, a human answers EVERY time. And your inquiries are handled efficiently and effectively.

Expert Account Managers

You are assigned a dedicated Account Manager with expertise in telecommunications. This person is responsible for understanding your requirements and your timelines, delivering solutions and solving problems in a timely fashion.

Web-Based Portal

We believe an important component of customer service is the placement of critical information at the customer\'s fingertips. You can easily access account data, open a trouble ticket and check the status of your network.

Single Invoice

As opposed to individual invoices for each of your internet connections, you receive one single consolidated invoice from s2s.

MEET s2s

S2S Communications, Employee, Team, Meredith Altman

Meredith Altman

Meredith Altman VP Operations & Customer Relationship Management Meredith is a native Pennsylvanian who received her BS from Penn State University’s Smeal College of Business and started working at s2s…

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S2S Communications, Employee, Team, Jennifer Bunting

Jennifer Bunting

Jennifer Bunting Director of Finance Jennifer began her professional career with Prudential Financial in the late 90’s, holding several positions over the next 9 years:  Disbursement Processor, Correspondence, Premium Service…

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Matthew Ciccariello

Matthew Ciccariello CTO   Matthew Ciccariello obsesses about your network security over cold kale smoothies and during bike trips along the Schuylkill River in Philadelphia. When he’s not thinking he’s…

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