Superior Customer Experience
We are passionate about what we do, maniacal about customer service. As the service layer between you and the Internet Service Provider (ISP), we turn the typical headache-inducing experience into a pleasant one.
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24x7x365 Human-provided Support
No prompts, just people. When you call our US-based call center, a human answers EVERY time. And your inquiries are handled efficiently and effectively.
Expert Account Managers
You are assigned a dedicated Account Manager with expertise in telecommunications. This person is responsible for understanding your requirements and your timelines, delivering solutions and solving problems in a timely fashion.
We believe an important component of customer service is the placement of critical information at the customer’s fingertips. You can easily access account data, open a trouble ticket and check the status of your network.
As opposed to individual invoices for each of your internet connections, you receive one single consolidated invoice from s2s.