Human Support

One Phone Number
Zero Prompts
One Bill
Zero Headaches

Superior Customer Experience

We are passionate about what we do, maniacal about customer service. As the service layer between you and the Internet Service Provider (ISP), we turn the typical headache-inducing experience into a pleasant one.


24x7x365 Human-provided Support

No prompts, just people. When you call our US-based call center, a human answers EVERY time. And your inquiries are handled efficiently and effectively.

Expert Account Managers

You are assigned a dedicated Account Manager with expertise in telecommunications. This person is responsible for understanding your requirements and your timelines, delivering solutions and solving problems in a timely fashion.

Web-Based Portal

We believe an important component of customer service is the placement of critical information at the customer\'s fingertips. You can easily access account data, open a trouble ticket and check the status of your network.

Single Invoice

As opposed to individual invoices for each of your internet connections, you receive one single consolidated invoice from s2s.

MEET s2s

Amber Lombardo

Amber LombardoOffice Administrator Amber grew up in the suburbs of Hartford, CT and attended University of Connecticut earning a double degree in English and Journalism. After graduating, Amber held various…

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Jennifer Paladino

Jennifer Paladino Provisioning Specialist Jennifer was born and raised in South Jersey. She received her BS in Business Administration with a concentration in marketing from Strayer University. For 17 years…

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S2S Communications, Employee, Team, Shilpa Patil

Shilpa Patil

Shilpa Patil Customer Relationship Manager Though born (and raised) in India into a family of doctors, Shilpa is afraid of germs.  At the same, she is amazed by them and…

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