Let us manage your broadband
Through an extensive network of wholesale relationships, s2s offers its corporate customers one of the largest aggregated Broadband and telecom footprints in North America. Transport types include:
xDSL • Cable • Fiber • T1 • EOC and EOF • WWAN and WLAN
IN ADDITION TO CIRCUIT CONNECTIVITY, s2s DELIVERS A THREE-TIERED MANAGED SERVICE WHICH INCLUDES:
Serviceability Check, Installation, Turn-Up and Testing
Dedicated project management for transport serviceability options and selection, field installation, circuit activation and service verification.
Change Management, Life-Cycle Support, Invoice Audit & Consolidation
Dedicated project management for all circuit change requests (move/add/upgrade/disconnect); monthly financial audit of third-party invoices for quality assurance and removal of improper charges; consolidation into a single customer-facing invoice
24x7x365 Circuit Monitoring and Cloud-Based Management Tools
Circuit monitoring and fault management (proactive and reactive options) provided by \"follow-the-sun\", Global Operations Center staffed by Broadband-centric trouble resolution experts; cloud-based, customer-facing dashboard and management portal, including individual circuit status and network KPIs.
GET HOOKED UP
We are your single point of contact for broadband for the enterprise. We deliver connectivity and a suite of managed services, including circuit pre-qual, provisioning, monitoring, Cloud-based management, break/fix, life-cycle/MACD and Telco bill audit & consolidation. Our special sauce is the SELECT.CONNECT. PROTECT. methodology which we have developed and honed through the deployment of thousands of circuits and hundreds of network engagements. Our focus is on the customer experience. We are here to serve.