It can be difficult to know when to ask for a helping hand. Sure, you think you can take care of all those network-related tasks in your organization yourself, but do you really have the time and resources to do so? Here are three warning signs that it's time to hire a Managed Network Services Provider.
1. You Don't Know What you Have or How Much you are Paying
Your business has grown, with locations dispersed across the US or beyond, and you don’t know what you have where. You probably have a mix of connection types (DSL, Cable, Fiber) across your footprint serviced by many different ISPs. But do you have all of the pertinent service information (account #s, bandwidth, IP info) documented and readily available, by location? And how about those DSL connections, when was the last time you checked for better service at a better price?
Speaking of pricing, who is checking to make sure the ISP invoices are correct before they are paid? It is not unheard of for ISP bills to have erroneous fees, like promotional rates not being honored or tech dispatch fees for trouble resolution that should be covered by the ISP. Further, the ISP bills need to be paid on time to ensure service is not impacted. Does someone on your team make sure all bills are received and paid on time? Lastly, are you paying for service you are not even using anymore? As companies expand, locations may move and service cancellations need to be submitted to avoid unnecessary expenses. s2s Communications takes care of all of the above!
2. You're Working Too Hard
If you have a business with multiple locations, there are probably hundreds of tasks that you need to complete in order to keep your organization running. If you don't have much time off, you're not alone. Research shows that the average CEO works 62.5 hours per week — the average American works 44 hours a week — and takes few vacations.
If you are working too hard, it could be time to outsource some of your duties to a reputable third party. This way, you won't fall behind on important tasks and miss deadlines. A Managed Network Services Provider, for example, will streamline your workflows and reduce your job load significantly.
s2s Communications will simplify network management in your organization and take care of all those tasks that you don't have the time or resources for. Not only will you reduce the number of hours you work per week, but you can complete important tasks on time. We can tailor a network management solution based on the needs of your business and help you realize your objectives. This is just one of the reasons why we have more than a 95 percent customer retention rate over the last 10 years.
3. Your Business Is Growing
If your business is growing, you might not have the staff you need to complete day-to-day IT and network-related tasks like broadband management, software administration, and, most importantly, network management. Not completing these jobs on time could have a detrimental impact on your business, especially if your systems or website goes down. Research shows that unplanned downtime costs $260,000 per hour across all businesses.
Thankfully, there's a solution. A good Managed Network Services Provider will look after your network-related tasks for you, so you can improve uptime and security as your business grows. Using a third party services provider will also prevent you from having to hire and train additional IT staff as you expand your business.
If you don't know what you have, you're working too hard, or your business is growing, then it's time to call in a professional. A Managed Network Services Provider like s2s Communications will streamline workflows, keep data safe, and help your business grow.
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At s2s, we love providing customers the network they've always dreamed of. If you're a business and would like to partner with s2s to keep your network up and running. Please contact us using this form. We'll get back to you and let you know what we can do.